本文目錄導讀：

中文道歉信

在近期，備受玩家喜愛的熱門游戲《崩壞3》在外服推出的一系列活動引發(fā)了廣泛的爭議和討論，尤其是其中涉及兔女郎形象的宣傳內(nèi)容，更是激起了國內(nèi)外玩家群體的強烈反響，這一事件不僅考驗著游戲運營商的危機處理能力，也再次將游戲文化、玩家情感以及全球化運營中的文化差異問題推向了風口浪尖，為了平息事態(tài)，游戲官方最終決定下架相關(guān)爭議內(nèi)容，并發(fā)布了中英文道歉信，以表達其對此次事件的深刻反思和誠摯歉意。

中文道歉信

尊敬的《崩壞3》玩家：

我們在外服推出的一系列活動，特別是涉及兔女郎形象的宣傳內(nèi)容，引發(fā)了廣大玩家的廣泛關(guān)注和熱議，我們深知，這些活動內(nèi)容和宣傳方式在一定程度上傷害了部分玩家的感情，對此我們深感抱歉，并在此向所有受到影響的玩家致以最誠摯的歉意。

《崩壞3》自上線以來，一直秉持著為玩家提供優(yōu)質(zhì)游戲體驗的宗旨，致力于打造一個充滿愛與夢想的虛擬世界，在此次活動中，我們未能充分考慮到玩家的多元文化背景和情感需求，導致活動內(nèi)容出現(xiàn)了偏差，這是我們的失誤，也是我們必須深刻反思的地方。

我們認識到，游戲不僅是娛樂的載體，更是文化傳承和交流的重要平臺，在全球化運營的過程中，我們更應(yīng)尊重和理解不同文化背景下的玩家情感，避免任何可能引發(fā)誤解和沖突的內(nèi)容，此次事件給我們敲響了警鐘，提醒我們在未來的運營中必須更加謹慎和周到。

為了彌補我們的過失，我們已經(jīng)決定立即下架所有涉及兔女郎形象的宣傳內(nèi)容，并對相關(guān)活動進行全面審查和整改，我們將加強內(nèi)部管理和培訓，提升團隊對多元文化的敏感度和尊重意識，確保類似事件不再發(fā)生。

我們還計劃在未來推出更多符合玩家期待和喜好的活動內(nèi)容，以回饋廣大玩家對我們的支持和厚愛，我們相信，通過我們的共同努力和不斷改進，《崩壞3》將能夠成為一個更加和諧、包容和美好的游戲世界。

再次向所有受到影響的玩家表示最誠摯的歉意，并感謝大家一直以來對我們的理解和支持，我們將繼續(xù)秉承初心，為玩家提供更好的游戲體驗和服務(wù)。

《崩壞3》運營團隊

English Apology Letter

Dear Players of Honkai Impact 3rd,

Recently, a series of events we launched in our overseas servers, particularly those featuring bunny girl imagery in promotional content, have sparked widespread attention and heated discussions among our vast player community. We are fully aware that these activities and promotional methods have, to a certain extent, hurt the feelings of some players. For this, we offer our deepest apologies and extend our sincerest regrets to all affected players.

Since its launch, Honkai Impact 3rd has always adhered to the principle of providing players with exceptional gaming experiences, striving to create a virtual world filled with love and dreams. However, in this instance, we failed to adequately consider the diverse cultural backgrounds and emotional needs of our players, resulting in a deviation in the content of our activities. This is our mistake, and it is an area where we must deeply reflect.

We recognize that games are not merely vehicles for entertainment; they are also important platforms for cultural heritage and exchange. In the process of global operations, we must respect and understand the emotional needs of players from different cultural backgrounds, avoiding any content that may lead to misunderstanding and conflict. This incident has served as a wake-up call, reminding us to be more cautious and considerate in our future operations.

To rectify our mistake, we have decided to immediately remove all promotional content featuring bunny girl imagery and conduct a comprehensive review and rectification of related activities. Additionally, we will strengthen internal management and training, enhancing our team"s sensitivity and respect for multiculturalism to ensure that similar incidents do not recur.

Furthermore, we plan to launch more activities in the future that align with players" expectations and preferences, as a way to repay the support and affection that our players have shown us. We believe that through our collective efforts and continuous improvements, Honkai Impact 3rd will become a more harmonious, inclusive, and wonderful gaming world.

Once again, we offer our deepest apologies to all affected players and thank you for your understanding and support throughout this time. We will continue to uphold our original intentions and provide players with better gaming experiences and services.

The Honkai Impact 3rd Operations Team

此次道歉信的發(fā)布，標志著《崩壞3》官方對于此次事件的正式回應(yīng)和積極處理，通過下架爭議內(nèi)容、加強內(nèi)部管理以及未來活動的規(guī)劃，游戲官方展現(xiàn)出了其對于玩家情感的重視和對于游戲未來發(fā)展的決心，對于游戲運營商而言，這僅僅是一個開始，在未來的運營過程中，如何更好地平衡全球化與本土化、如何更加尊重和理解玩家的多元文化背景和情感需求，將是其必須面對和解決的長期課題。